Privacy Policy

We may collect the following types of information when you interact with us:

• Contact details such as your name, email address, phone number, and mailing address.
• Vehicle information including make, model, year, condition, and registration details needed to arrange transport.
• Pickup and delivery locations, preferred dates, and service preferences.
• Payment and billing information when you book a transport service.
• Communications you send us through contact forms, email, or phone.
• Technical data such as IP address, browser type, device information, and pages visited on our website.

We use the information we collect for legitimate business purposes, including:

• Providing quotes, scheduling pickups, and coordinating vehicle transportation.
• Communicating with you about your booking, delivery status, and customer support requests.
• Processing payments and maintaining transaction records.
• Improving our website, services, and customer experience.
• Sending service-related updates, where permitted by law.
• Complying with legal obligations and protecting our rights.

We do not sell your personal information. We may share your information only in the following circumstances:

• With carriers, drivers, and logistics partners involved in fulfilling your transport request.
• With payment processors and service providers who assist our operations under confidentiality obligations.
• When required by law, regulation, legal process, or governmental request.
• To protect the safety, rights, or property of our customers, employees, or company.
• In connection with a merger, acquisition, or sale of business assets, with appropriate safeguards.

Our website may use cookies and similar technologies to remember preferences, understand how visitors use the site, and improve performance. You can control cookies through your browser settings, though disabling them may affect certain site features.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including providing services, resolving disputes, enforcing agreements, and meeting legal or accounting requirements.

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also opt out of marketing communications at any time by following the unsubscribe instructions in our messages or contacting us directly.

To make a privacy-related request, contact us at shiftmycar1@gmail.com. We will respond within a reasonable timeframe in accordance with applicable law.

We implement reasonable administrative, technical, and organizational measures designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or services after changes become effective constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, contact Shift My Car at shiftmycar1@gmail.com or +91 99904 42266.